At Victoria Manor Retirement Home we understand how difficult it is for our residents to give up the level of independence they once had. For families, it is just as difficult to see their loved ones leave the family home and reside in a retirement residence on a long-term basis.
We are a compassionate team of professionals and we want you and your loved ones to be completely comfortable with your decision to reside at our residential care facility. Feel free to contact us and ask whatever is pressing on your mind—we would be happy to answer your inquiries. In the meantime, have a look below at the answers we’ve provided to other Amherst citizens considering residence at Victoria Manor Retirement Home.
What level of care does Victoria Manor Retirement Home provide?
Victoria Manor Retirement Home is a Level 1 Residential Care Facility (RCF). We are licensed through the Department of Health and Wellness. We follow protocol and procedures implemented by the Department of Health and Wellness. Our license is up for renewal annually. Our facility must undergo an inspection and receive approval from the Department prior to them issuing us our annual license.
Who determines the level of care of my loved one?
A care coordinator from Capital Health Integrated Continuing Care (Continuing Care) will complete an assessment of the person in need, which can be done while the person is in the hospital or at their present residence. If you require an assessment or you have questions about their processes, please call Continuing Care at 1-800-225-7225.
What kind of care is offered at Victoria Manor Retirement Home?
We offer professional, quality, compassionate and supervised 24-hour care. On staff, we employ two Licensed Practical Nurses (LPNs), Continuing Care Assistants (CCAs), a recreational activities director, kitchen staff, maintenance staff, administrative assistant, and administrator.
We offer support and assistance in personal care, provide home-cooked meals, snacks and laundry service. Our residents stay in semi-private, spacious, furnished (optional) rooms which come equipped with cable service. Recreational activities are organized on a daily basis for residents to keep active. When our residents need to attend an appointment, we arrange their transportation or we accompany them to the appointment (doctors, etc.). All day-to-day needs are met and help is always on hand.
What will I have to pay to live at Victoria Manor Retirement Home?
Your per diem rate is based on your most recent Notice of Assessment. This is determined through the Department of Health and Wellness.